Shipping Policy
Effective Date: [2025.6.24]
Website: https://newdday.shop
Brand: NEW DAY
Email: rainbowluxury01@gmail.com
WhatsApp: +1 (626) 257-0420
Thank you for shopping with NEW DAY. This Shipping Policy outlines how and when your order will be processed and delivered.
1. Processing Time
All orders are processed within 1–3 business days after receiving your payment confirmation.
Custom or special-order items may require additional processing time, which will be communicated via email or WhatsApp.
2. Shipping Methods & Delivery Time
We offer worldwide shipping using reliable courier partners such as DHL, FedEx, or EMS.
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 7–12 business days |
| Europe | 8–14 business days |
| Australia & NZ | 8–14 business days |
| Asia | 5–10 business days |
| Rest of the World | 10–20 business days |
⚠️ Please note: Delivery times are estimated and may vary due to customs delays, weather conditions, or high-volume periods.
3. Shipping Fees
We offer free standard shipping on most orders.
For express delivery or remote area surcharges, additional fees may apply and will be shown at checkout.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with your tracking number. You can track your order via the courier’s official website.
If you do not receive your tracking number within 5 days of placing your order, please contact us.
5. Customs, Duties & Taxes
All international orders may be subject to customs duties or taxes imposed by your local government. These charges are not included in the product or shipping price and are the buyer’s responsibility.
Please check with your country’s customs office for more information.
6. Shipping Address Accuracy
Please ensure that your shipping address is complete and correct. We are not responsible for:
- Delays or losses caused by incorrect or incomplete addresses
- Packages returned due to address errors (additional shipping fees may apply)
7. Lost or Delayed Packages
If your package is significantly delayed or lost, contact us as soon as possible. We will assist you in tracking or resolving the issue with the shipping carrier.
8. Contact Us
If you have any questions regarding shipping, don’t hesitate to reach out to our support team:
📧 Email: rainbowluxury01@gmail.com
📱 WhatsApp: +1 (626) 257-0420